User Support 2018-03-11T20:40:28+00:00

Adding a Secondary Code

Oftentimes, more than one User Code is needed,

and creating a second User Code is very easy.

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Arming Away Mode

The Away Mode is used when the customer is away from the home and wants to have their entire system activated.

To arm the Go!Control Panel, follow these simple steps…

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Arming Stay Mode

If the customer is home and wants to move freely through the home while the system is armed,

or arm the system for the night follow these steps…

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Bypassing Zones

At times the customer may need to arm the system while leaving a zone open, such as a window.

In that instance, you would need to bypass a zone to arm the system.

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Calibrating The Screen

If you find the touchscreen display buttons are not responding properly, use the Display Calibrationoption to reset the display.

To calibrate the display, use the following steps…

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Cell Unit Test

Your Go!Control panel may be equipped with a built-in cellular radio.

The cellular radio communicates between your Go!Control panel and the central monitoring station.

Your Go!Control panel can send its alarm messages, or system trouble, or status messages over the air without using the land-based telephone system.

To check the radio status, use the following steps… Read More…

Chime Settings

Your Go!Control panel has a chime feature to alert you when a door or window has been opened.

Each zone on your system can be set to sound a chime and/or a voice descriptor when the zone has been triggered.

This is initially set up by the installer during programming, but can be changed by the homeowner from the Chime Setup section of the User Toolbox.

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How To Create Schedules

You can create a schedule for when a particular code can be used. For example: You may have guests visiting, or a housekeeper, or handyman that needs access to the home when you are not there.

Rather than allowing them full access, you can create specific dates and times those user codes can be used.

For example: The housekeeper’s code might be set to only allow the system to disarm every Tuesday from 9am-12pm with that specific code.

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Creating & Using Rules

Rules allow us to assign a scene to run for a specific event that occurs on the control panel.

For example when you arm the alarm, a rule can trigger a goodbye scene that turns off lights and locks the door.

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Onscreen Trouble Alerts

If the system detects trouble, it will flash the Trouble Alert icon on the security screen and sound six alert beeps every minute.

Scrolling text along the top of the display also describes the trouble that exists.

The Trouble Alert icon displays a number in the upper right corner that is the number of current trouble alerts.

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Pairing Z-Wave Devices

Most homeowners will want to add additional Z-Wave smart home devices to their home, such as light switches, lamp modules, locks, or thermostats.

Pairing such a device to your system is easy with the following steps…

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Removing Z-Wave Devices

When a device will no longer be used in the home control network, it should be removed from the network so the system will not try to communicate with the missing device.

To remove one or more devices from the network, use the following steps…

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Renaming Z-Wave Devices

After you’ve added devices in the home control network, they can be named to make it easy to identify the individual lamp or appliance being controlled.

The custom name will show on the Go!Control’s panel display.

To name each installed switch or thermostat device, use the following steps…

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How To Replace Batteries

At times you may need to periodically replace the batteries in your wireless security sensors and Z-Wave devices, such as your door lock.

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System Test

Even though your security system is self-monitoring, it is important to regularly test the system manually.

The System Test is used to test each of the sensors in the system.

The Master Code is required to test the system.

While the system is in Test Mode, a T icon will blink on the upper right of the display.

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Going above and beyond.

Smart Shield Systems brings you better equipment,
better service and better communication.

We commit to providing you with state of the art equipment and technology,
as well as extraordinary service, products and staff.


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Are Available
to Advise You Now!

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(844) 477-7627

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