We recently had Smart Shield Systems installed in our home in Eastlake and I can't say enough great things about the company, system and staff.
Initially we were interested in home security but quickly realized we signed up for so much more. Yes we have the piece of mind of home security and safety but this company is all about modern technology and creating a Smart Home.
All of our devices our connected. We can control the thermostat to reduce our use of energy, program lighting to automatically turn off and on and create temporary pass codes for key less entry to the front door. We also love the doorbell camera.
You do not have to be tech savvy to manage the system. Everything is user friendly and the technicians went above and beyond showing us how to use the system and to ensure we were comfortable.
The sales staff serves as more of a resource and they were not pushy at all.
5 Stars all around. If you are in the market for a security company that is ahead of the game when it comes to technology and automation, definitely reach out Smart Shield Systems!
I love my new alarm system!! Jamaal was really informative and very helpful in getting me this system. He was more concerned for what my home and my family needed rather then trying to sell me everything. This system is very easy to use and even got me a discount on my homeowners insurance. If ur considering getting an alarm I highly recommended Smart Sheild!!! Thank u for making me feel like a valued customer and not another number!
Love my new Smart Home! I never knew how many cool features there are these days. I did not get them all but I got the smart lock and the garage door for now! Not only can I control it from my phone, I get alerts if I left anything disarmed or unlocked. I am planning on getting a smart dimmer next to control my lights and would love the doorbell camera but that will have to wait.
We had Smar Shield Systems install a security system at our home two months ago and we could not have been happier. We chose this company after many years of dealing with a large security company that provided a very basic plan, poor and untimely customer service, and a sense of not feeling secure. All that has changed since we transitioned to Smart Shield Systems. Their professionalism, exceptional customer service, state of the art equipment, and the AMAZING smart functionality have all made our home and life much safer!! We highly recommend this great company as the answer to your home security needs.
I had my security system installed a month ago by this guys, I took the basic security package that had a fire/smoke detector and the flood sensor included.
We went to visit family in Canada for Thanksgiving, while we were there, our pipe decided to explode in the kitchen, Smart Shield called us immediately to let us know that the flood sensor was triggered. We immediately called our next door neighbor and told him to close the main valve. And he got in the house and told us the bad news, luck let it, the damage was "only" $1115. The restoration company that came to fix this told us that if no one had closed the water we would of had a damage of 50-60k.
Thank you , Smart Shield.
I have had the smart home feature installed in my house for two months now and it's been wonderful! I have several cameras around the outside of my house, and also a doorbell camera, all that I can access from the app on my phone. Day and night I use the same app to change my home thermostat since my phone is always right next to me. There are so many features it's crazy! I can talk to you straight from my doorbell camera and then unlock the front door for you all from my phone anywhere I'm at....It's mind-blowing.
We had a system put in our home a few months ago and we are extremely satisfied. Rotem came to our home spent so much time with us answering all of our questions and helping us come up with a plan that best suited our needs and our budget. It is so nice feeling protected with our alarm system, especially when my husband is out of town. Also the other features we installed like being able to turn the lights on and off and controlling the thermostat through an app on our phone are real convenient. All and all we are very pleased and highly recommend this company to anyone thinking of upgrading their home.
I switched my service from ADT to smart shield 2 months ago, this is a life changer. I never knew my security system can control all my house like this. Thanks for a great experience from the sale process to the installation. Everyone was very welcoming and nice and professional.
I just love this company and the things you can do with this system.
I got customer support at 9pm at night. The tech called me from his cell phone to guide me. This is what I call customer service!!!
I'm switching my business to them next month