We had a system put in our home a few months ago and we are extremely satisfied. Rotem came to our home spent so much time with us answering all of our questions and helping us come up with a plan that best suited our needs and our budget. It is so nice feeling protected with our alarm system, especially when my husband is out of town. Also the other features we installed like being able to turn the lights on and off and controlling the thermostat through an app on our phone are real convenient. All and all we are very pleased and highly recommend this company to anyone thinking of upgrading their home.
I switched my service from ADT to smart shield 2 months ago, this is a life changer. I never knew my security system can control all my house like this. Thanks for a great experience from the sale process to the installation. Everyone was very welcoming and nice and professional.
I just love this company and the things you can do with this system.
I got customer support at 9pm at night. The tech called me from his cell phone to guide me. This is what I call customer service!!!
I'm switching my business to them next month
I was looking for home automation and did a Yelp and Google search and found Smart Shield Systems. I sent a request through the Yelp app and was replied to instantly. Ron came to my home to go over all the items they offered. I chose most of them. lol. He gave me a nice discount for all the items and charged me a reasonable amount for installation.
Two guys (very professional) showed up a couple days later and installed all the smart devices:
Indoor and outdoor cameras
Smoke, motion and flood detectors
They setup the apps and my user interface on the website that controls all the smart devices. I have only played with the system a short time, but everything they provided seems to be top of the line and works well together.
I highly recommend using this company for anyone looking to move their home towards full automation.
I will not hold in reservation on giving them 5 starts . Initially there was some communication issues but it was handled very professionally by Sharon and team. Yud was very respectful and professional , he always goes out of his way to get things done the proper way.
I would recommend them to everyone as they will listen and take care of you , which they have proved time and again with me. Good luck !!!!
THIS IS A LIFE CHANGER SYSTEM!!!
After searching around and getting 5 different quotes we have decided to go with smart Shield Systems. The give the best alarm system that also comes with a smart home for the same price the other company’s give you just the alarm. Big thanks for having this company around.
Thanks smart shield team for a great experience
I would recommend them to everyone
We recently had Smart Shield Systems installed in our home in Eastlake and I can't say enough great things about the company, system and staff.
Initially we were interested in home security but quickly realized we signed up for so much more. Yes we have the piece of mind of home security and safety but this company is all about modern technology and creating a Smart Home.
All of our devices our connected. We can control the thermostat to reduce our use of energy, program lighting to automatically turn off and on and create temporary pass codes for key less entry to the front door. We also love the doorbell camera.
You do not have to be tech savvy to manage the system. Everything is user friendly and the technicians went above and beyond showing us how to use the system and to ensure we were comfortable.
The sales staff serves as more of a resource and they were not pushy at all.
5 Stars all around. If you are in the market for a security company that is ahead of the game when it comes to technology and automation, definitely reach out Smart Shield Systems!
We had a old system in the house we bought, when we moved in I wanted to upgrade it. Smart shield was the perfect fit for our needs. We did the full smart home system that comes with the alarm system and we love it. Thank you guys.
I am rating American Home Alarms Smart Shield Systems with 4 stars for now but want to provide an update with hope in rating them 5 stars as we go through the 2 year term. I gave American Home Alarms a call due to their most positive reviews. Jimmy Chong was faster at responding and offering unbeatable package deal that ADT Corp., could not match. Jimmy was courteous and professional over the phone. The tech that installed our home security was Chris Baez. Chris was very attentive, professional and patiently answered all of our questions. He did an awesome job being on time and installing the equipment effectively and neatly. Even after the installation was made, I contacted Chris on a couple of questions and he responded right away. I will keep reviewers posted. 🙂
We had a terrific experience with this company! I had just recently moved into my new spot and was confused about the security equipment that was already integrated throughout the house and how that would complement with Smart Shield System's technology. Ron helped get me up to speed and was even able to get a technician to come out within three days since I was leaving on a business trip but had a friend coming to visit while I was gone.
The technology itself is so futuristic yet easy to use. I am in New York right now but can check in on my house in San Diego. We could even set a temporary password for guests who may be visiting for a few days or for the delivery guy for Amazon (I literally buy everything in my life online). Ron was great to work with as well. Very patient, friendly, and accessible without overselling. We needed some time to think about it and talk it through and he gave us that space.
Overall, a really positive experience and highly recommend!