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Please take a few minutes to fill out this survey concerning your experience with Smart Shield Systems. Your responses will help us improve the quality of our services.
Customer Surveyfotex2021-08-27T16:22:19+00:00
Customer Survey
We appreciate your praise and value your opinion.
Security, alarm systems and automation company. We help you remotely control your thermostat, locks, lights, video surveillance and security system!
Yelp Rating
5.0 
Reggie N.
2021-08-24 10:06:55
I called SSS on a Monday and by Friday, Ron (one of the owners) was at my house giving me a quote on what I need to secure my house. Ron was as friendly as...
Yang T.
2021-08-29 08:56:55
Our house was burglarized and our current monitoring company would not send any technician immediately. I shopped around for another company to upgrade our...
May G.
2021-07-25 18:11:23
I was out In San Diego for helping my friends with the turf and they had a ADT system before which I didn't like at all.So I decided to meet with this...
Joel C.
2021-10-05 18:47:16
I would give them 7 stars i it was possible. Great alarm system with all bells & whistles, also installed smart lock, thermostats and light dimmers....
Elon H.
2021-10-12 12:12:13
We have had a Smart Shield system for a year now. It is a very impressive system. The equipment is great, especially the thermostat and smart lock...
Google Rating
4.9 
Yang Tang
16:01 29 Aug 21
Our house was burglarized and our current monitoring company would not send any technician immediately. I shopped around for another company to upgrade our alarm system. Smart Shield Systems’ good reviews caught my eyes. I called on Saturday and Ron came to our house on Sunday. He looked around our house and gave very good explanations and a price quote on the spot. Once we decided to proceed, Ron fitted us in the schedule in the same week. The installation team led by Yud and Tony was very awesome. They worked at our house for the entire day to install the system and gave us detailed tutoring how to use the systems. They are professional, nice, and very patient answering all our questions. Their support team is great too. We had to add some equipment during installation and the accounting was prompt and precise in terms of the final invoice. Good experience overall!
Alan Levy
19:15 26 Jul 21
We have had Smart Shield systems security for our home over a month now. We absolutely love the system, everything works excellent. We are very happy, we feel we made the right decision to go with Smart Shield systems security company.
Sean Ritchie
15:45 30 Jul 21
A high-quality, professional service provider.I would recommend them to anyone looking for home security.
Nathan Turley
22:43 23 Mar 21
Current customer of Smart Shield. When you have an emergency and your system has failed, they will do what it takes to make sure they get you up and running again.
Cynthia Baker
18:21 18 Oct 21
Great customer service, a great system, camera clarity is amazing. The best system on the market. I’ve had ADT and it doesn’t even compare. The service tech was pleasant, efficient and polite. He came on time and cleaned up behind himself.
Teresa Boyd
06:14 21 Oct 21
Upon closing on our second home, our priority was to ensure its security. Smart Shield Systems had a rep come and explain their services. We understood what they offered and began shopping. Once we had everything we wanted, the customer service rep handled our order and gave us our installation day. Everything was on time and accurate. We didn’t have our internet set up initially and the installer had a great attitude about it and helped us reschedule. Once we completed everything, he explained the apps and how everything went. I would 10/10 recommend this service to everyone.
Sara Rogers
09:08 22 Oct 21
Their technician has done a fantastic job. Very polite, and professional. We love our new system. Thank you for all you have done and for explaining this system to us in a way we understood. We are thinking about adding two more cameras and a couple of sensors. Thanks again, guys.
Business Info
8765 Aero Drive Suite #314 San Diego, CA 92123
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