Our house was burglarized and our current monitoring company would not send any technician immediately. I shopped around for another company to upgrade our alarm system. Smart Shield Systems’ good reviews caught my eyes. I called on Saturday and Ron came to our house on Sunday. He looked around our house and gave very good explanations and a price quote on the spot. Once we decided to proceed, Ron fitted us in the schedule in the same week. The installation team led by Yud and Tony was very awesome. They worked at our house for the entire day to install the system and gave us detailed tutoring how to use the systems. They are professional, nice, and very patient answering all our questions. Their support team is great too. We had to add some equipment during installation and the accounting was prompt and precise in terms of the final invoice. Good experience overall!
19:15 26 Jul 21
We have had Smart Shield systems security for our home over a month now. We absolutely love the system, everything works excellent. We are very happy, we feel we made the right decision to go with Smart Shield systems security company.
15:45 30 Jul 21
A high-quality, professional service provider.I would recommend them to anyone looking for home security.
22:43 23 Mar 21
Current customer of Smart Shield. When you have an emergency and your system has failed, they will do what it takes to make sure they get you up and running again.
18:21 18 Oct 21
Great customer service, a great system, camera clarity is amazing. The best system on the market. I’ve had ADT and it doesn’t even compare. The service tech was pleasant, efficient and polite. He came on time and cleaned up behind himself.
06:14 21 Oct 21
Upon closing on our second home, our priority was to ensure its security. Smart Shield Systems had a rep come and explain their services. We understood what they offered and began shopping. Once we had everything we wanted, the customer service rep handled our order and gave us our installation day. Everything was on time and accurate. We didn’t have our internet set up initially and the installer had a great attitude about it and helped us reschedule. Once we completed everything, he explained the apps and how everything went. I would 10/10 recommend this service to everyone.
09:08 22 Oct 21
Their technician has done a fantastic job. Very polite, and professional. We love our new system. Thank you for all you have done and for explaining this system to us in a way we understood. We are thinking about adding two more cameras and a couple of sensors. Thanks again, guys.