Privacy Policy

Information We Collect

When you use our website or contact us, Smart Shield Systems may collect personal information that you voluntarily provide. This includes your name, phone number, email address, and any details you share through our contact form, booking form, or when you call us directly. We only collect information that is necessary to respond to your inquiry or schedule a service appointment.

How We Use Your Information

The information we collect is used to respond to your inquiries, schedule and provide services, send appointment confirmations or follow-ups, and improve the quality of our website and services. We may also use your contact information to send relevant service reminders or updates, but only if you have opted in to receive them. We do not use your information for unrelated marketing purposes.

Information Sharing

Smart Shield Systems does not sell, rent, or trade your personal information to third parties. We may share limited information with trusted service providers who assist us in operating our website, processing payments, or delivering services - but only to the extent necessary for them to perform those functions. These partners are contractually obligated to keep your information confidential.

Cookies and Tracking

Our website uses cookies and similar technologies to understand how visitors interact with our pages. This includes basic analytics data such as pages visited, time on site, and referral sources. We also use call tracking to measure the effectiveness of our marketing and improve our service. These tools do not collect sensitive personal information and are used solely to improve your experience on our website.

SMS Privacy Policy

No mobile opt-in or text message consent will be shared with third parties or affiliates.

When you opt in to receive text messages from Smart Shield Systems (for example, by submitting a web form, requesting a booking, or checking an SMS consent box), we collect only the information needed to send those messages - typically your name and mobile phone number. This information is used solely to communicate with you about your inquiry, appointment, service updates, and customer care requests.

Message frequency varies based on your interaction with us. Message and data rates may apply. You can reply STOP to any message to opt out at any time, or HELP to receive assistance. Opting out of SMS will not affect your ability to receive services from Smart Shield Systems. Consent to receive SMS is not a condition of purchase.

Your Rights

You have the right to request access to the personal information we hold about you, ask us to correct inaccurate data, or request that we delete your information entirely. You may also opt out of any communications from us at any time. To exercise any of these rights, contact us using the information below and we will respond within a reasonable timeframe.

Contact Us

If you have questions about this privacy policy or how we handle your information, please reach out:

• Email: office@smartshieldsystems.com
• Phone: (844) 477-7627
• Website: https://www.smartshieldsystems.com

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal and regulatory reasons. When we make changes, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically.